Digital VAT/GST or Sales Tax on electronically supplied services
has been introduced in more than 40 countries around the world. In some
countries it is applied to both private individuals (B2C) as well as
customers registered as businesses/legal entities (B2B).
listed on our site are in US Dollars and exclude any applicable VAT/GST which will
be added during the checkout process.
For customers in the 40 countries on this list
, Paddle will charge VAT/GST on digital goods during the checkout process. For all transactions, our order process is conducted by our online
Paddle.com is the Merchant of Record for all our orders and are
responsible for issuing the VAT/GST invoices which you may require for
Adding your VAT/GST Number during Checkout
If you're eligible for a VAT/GST exclusion, you can click the "Add VAT Number" link during the checkout process to enter your VAT details and exempt the transaction from the charge. See the image below to find where that link is.
If you believe that you have been incorrectly charged for Sales Tax (VAT) or forgot to include your VAT/GST number during the checkout proces, please contact Paddle directly at firstname.lastname@example.org
and they will be able to verify your claim and issue a VAT refund if you are eligible.